This website has the following address URLs: www.dbtht.org and www.horsetram.im.
Douglas Bay Tramway Heritage Trust is the data controller for the personal information you provide to us. You can contact us by writing to Douglas Bay Tramway Heritage Trust, Rocket House, Parliament Square, Castletown, Isle of Man IM9 1LB or by emailing us at email@example.com.
What information we collect
We may collect the following personal information:
names and titles
gender, age or age range
contact information including email addresses and telephone numbers
demographic information such as postcodes, preferences and interests
additional information specific to:
receiving donations and legacies
suppling goods and services
use of this website.
What we do with the information
We collect personal information in order to undertake our fundraising and charitable activities and to properly manage our charity, in particular for the following reasons:
to maintain our accounts and records [1 and 3]
to respond to general enquiries 
to administer sponsorships, donations and legacies 
to fulfill orders for goods and services 
to communicate information about the Douglas Bay Horse Tramway, the Trust, our fundraising and support activities, and related subjects which we feel might be of interest to the recipient 
to conduct statistical analyses of the use of this website and the demographics of our supporters and customers as a whole 
to customise our communications according to an individual's preferences, interests and relationship with us .
The numbers shown in brackets above indicate the following legal bases for us collecting, using and storing personal information:
Performance of a contract
Compliance with a legal obligation
With the consent of the individual concerned.
For information and guidance on understanding these legal bases, please visit the website of the Isle of Man Information Commissioner at www.inforights.im.
How we may contact you
We may contact you by electronic message, post or telephone when responding to enquiries, administering sponsorships, donations and legacies, and fulfilling orders for goods and services.
If you have told us that you wish this to happen, we may also contact you by electronic message or post with information about the Douglas Bay Horse Tramway, the Trust, our fundraising and support activities, and related subjects which we think you may find interesting. This may include receiving marketing and promotional material from us.
Sharing personal information with third parties
We may share some of your personal information with our preferred service providers, not for their own use but to facilitate their services to us (e.g. banking, payment processing, external audit, email messaging and postal services).
We will not otherwise share your personal information with third parties unless we have your consent, we are required to do so by law, or we receive a lawful request by a governmental or law enforcement authority to do so. We do not sell or license the use of your personal information to third parties.
Controlling your personal information - your rights
You can change your communication preferences at any time simply by writing to us at Douglas Bay Tramway Heritage Trust, Rocket House, Parliament Square, Castletown, Isle of Man IM9 1LB or by emailing us at firstname.lastname@example.org.
If you have subscribed to receive our news and marketing emails, you can unsubscribe or change your communication preferences yourself at any time by clicking on the appropriate link at the bottom of any news or marketing email received from us.
You can ask us to provide details of the personal information which we hold on you. Please submit your request to us in writing by post.
If you believe that any information we are holding on you is inaccurate or incomplete, please contact us in writing by post or by email as soon as possible. We will promptly correct any information held by us found to be incorrect.
You can ask us to restrict our use of the personal information which we hold on you, or to delete the personal information which we hold on you - provided there is not a compelling reason for us to continue to hold the information. You also have the right to object to our use of personal information on a legitimate interests basis or for direct marketing. Please submit your request or objection to us in writing by post.
For further information and guidance on your personal information rights, please visit the website of the Isle of Man Information Commissioner at www.inforights.im.
Secure payment gateway
Online sponsorships, donations and the purchase of goods and services via this website, using a debit/credit/charge card, are carried out using a secure payment gateway, a direct connection from your computer / device to the payment service provider. Our chosen payment service provider is PayPal.
When you input your payment card details into the secure payment gateway page, you are communicating directly with PayPal. This means that your payment card information is handled by PayPal and is not processed or held by us.
When making an online donation via the PayPal secure payment gateway, you will be presented with a tick box option to allow PayPal to share your postal address with us. Without a postal address, we will be unable to send a complimentary item for a qualifying donation.
Our news and marketing email service
We are committed to ensuring that your personal information held by us is secure. In order to prevent unauthorised access or disclosure, we have in place appropriate procedures and suitable physical or electronic safeguards to secure the personal information we collect.
Links to third party websites
The personal information we collect and hold is evaluated by us periodically to determine whether it is current and still needs to be held by us. We retain personal information only for as long as and to the extent necessary and appropriate after our relationship with a person ends.
Making a complaint
We aim to comply fully with our obligations under the data protection and privacy laws of the Isle of Man. If you believe that our processing of your personal information, or your receipt of electronic unsolicited direct marketing from us, is not in accordance with those laws or has in some way caused you damage or distress, please write to us setting out the detail of your complaint. Our Trustees will endeavour to address the matter to your satisfaction and in a timely manner.
You may also complain to the Isle of Man Information Commissioner, our supervisory authority for compliance with the data protection and privacy laws of the Isle of Man, by writing to The Information Commissioner, PO Box 69, Douglas, Isle of Man IM99 1EQ.
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